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šŸ›’ ORDER MANAGEMENT

Need help with your order? Get more information here

Where is my order?

We strive to deliver every order as quickly as possible. Our standard delivery time frame is 2 working days, and we make every effort to meet this commitment however, occasionally, unforeseen circumstances can lead to delivery delays. If you have...

I need a VAT invoice

The VAT invoice for your order is available to be downloaded in the dispatch email you received. This invoice contains all the necessary details for your records and accounting purposes. If, for any reason, you find that the invoice requires amendmen

My order has arrived damaged

We do make every effort to ensure your order is delivered in good condition. Unfortunately, occasionally some products can get damaged during delivery, so we please ask you to inspect your order upon receipt. If you are not satisfied with the conditi

I have not received all the items from my order

Please note that items are dispatched separately and are not always delivered together. Please wait 24 hours for your second parcel before contacting ourĀ Customer Care Team as it is on the way!

I want to cancel my order

Regrettably, when an order has been placed, we arenā€™t able to cancel it or make any changes as we pack our orders soon after being placed to ensure a quick delivery.Please follow the instructions below to return your order to us.Please be aware that