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🛒 ORDER MANAGEMENT

Need help with your order? Get more information here

Where is my order?

We strive to deliver every order as quickly as possible. Our standard delivery time frame is 2 working days, and we make every effort to meet this commitment however, occasionally, unforeseen circumstances can lead to delivery delays. If you have...

I need a VAT invoice

The VAT invoice for your order is available to be downloaded in the dispatch email you received. This invoice contains all the necessary details for your records and accounting purposes. If, for any reason, you find that the invoice requires amendmen

My order has arrived damaged

We make every effort to ensure your order arrives in good condition. However, in rare cases, products may sustain damage during delivery. Therefore, we kindly ask you to inspect your order upon receipt. If you are not satisfied with the condition of

I want to cancel my order

Regrettably, once an order has been placed, we are unable to cancel it or make any changes. Our packing process begins promptly after orders are placed to ensure swift delivery. Please follow these instructions to initiate a return.