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aycorn

We strive to deliver every order as quickly as possible and within our delivery promise. However, occasionally, unforeseen circumstances can lead to delivery delays.If you have not seen any progress on your tracking information after 3 working days from the date of your purchase, please get in touch with our <a href="https://aycorn.com/pages/contact" rel="noopener noreferrer" target="_blank">Customer Care Team</a>. They are available to assist you and can provide you with the most up-to-date information regarding your order&apos;s status.

We strive to deliver every order as quickly as possible. Our standard delivery time frame is 2 working days, and we make every effort to meet this commitment however, occasionally, unforeseen circumstances can lead to delivery delays.
If you have not seen any progress on your tracking information after 3 working days from the date of your purchase, please get in our with ourCustomer Care Team.They are available to assist you and can provide you with the most up-to-date information regarding your order's status.

Where is my order?

🛒 ORDER MANAGEMENT

I need a VAT invoice

My order has arrived damaged

I want to cancel my order

What delivery options do you have?

Can I change my delivery details after placing my order?

I am missing items from my order

My order status indicates 'delivered,' but I have not received it

Do you deliver to British Overseas Territories, such as Gibraltar or the Falkland Islands?

🚚 SHIPPING & DELIVERY

I've changed my mind, I'd like to return my order

I haven’t received my refund

My card has expired, will I get my refund?

Can I return my order in person?

Do you offer exchanges?

🔁 RETURNS & REFUNDS

What methods of payment do you accept?

Can I pay with Klarna?

My promotional code isn't working

My card has expired, will I receive my refund?

💳 PAYMENTS

Does my product come with a warranty?

What does this limited warranty not cover?

I bought my product refurbished, does it include the warranty?

I bought my product second hand, does it include the warranty?

🔐 WARRANTY INFORMATION

Where can I locate the Batch Code Number on my product?

My Monitor isn't working

Baby Monitor

Why doesn't my Thermometer turn on?

Baby Bath and Room Thermometer

The hook from my Lock is not moving

Why can't I open the cupboard door with my Magnetic Key?

What's the best way to remove the Locks?

Why can't I get the Locks to stick in place?

Baby Safety Proof Magnetic Cupboard Locks

Why are the Corner Protectors not sticking to the surface?

Safety Corner Protectors

🛠️ PRODUCT TROUBLESHOOTING

How do I install the Magnetic Safety Cupboard Locks?

How powerful are the magnetic keys?

How strong is the adhesive on the locks?

Where can I purchase extra magnetic keys for my locks?

How many user modes does my Baby Monitor have?

What are the dimensions of both the monitor and the camera?

What is the expected battery life?

What's the night vision range?

How do I set the Curtain up using the suction cups?

What is the maximum window size I can use the Blackout Curtain on?

How do I remove the suction cups?

Temporary Blackout Curtains

What are the dimensions of the corner protectors?

How do I install the corner protectors?

How do I remove the corner protectors?

How do I turn my Thermometer on?

How do I replace the battery?

Can I change my thermometer from celsius to fahrenheit?

📋 PRODUCT INFORMATION

Where is my order?Updated 10 days ago