Our Customer Care Team are committed to offering the highest level of care. Please complete our below form and we'll get back to you as soon as possible.

Shop

Reviews

aycorn

<p>All our products purchased from an official distributor come with a 12-month warranty that is valid from the date of purchase. This limited warranty applies to all One Retail Group products sold by &#xA0;<a href="https://aycorn.com/" id="isPasted">https://aycorn.com/</a> or One Retail Group&#xA0;<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Poppins, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">via Amazon.com, Amazon.co.uk, Amazon.ca, Amazon.com.mx, Amazon.de, Amazon.fr, Amazon.es, Amazon.it, Amazon.nl, Amazon.se, Amazon.pl, Amazon.com.tr, Amazon.jp, Amazon.ae and eBay.</span>&#xA0;</p>

All One Retail Group products purchased from an official distributor come with a 12-month warranty that is valid from the date of purchase. It is applied automatically, so you don't need to register your warranty. This limited warranty applies to all One Retail Group products sold by Aycorn.com or One Retail Group via Amazon.com, Amazon.co.uk, Amazon.ca, Amazon.de, Amazon.fr, Amazon.es, Amazon.it and eBay.

Does my product come with a warranty?

🔐 WARRANTY INFORMATION

Where is my order?

I need a VAT invoice

My order has arrived damaged

I want to cancel my order

🛒 ORDER MANAGEMENT

What delivery options do you have?

Can I change my delivery details after placing my order?

I am missing items from my order

My order status indicates 'delivered,' but I have not received it

Do you deliver to British Overseas Territories, such as Gibraltar or the Falkland Islands?

🚚 SHIPPING & DELIVERY

I've changed my mind, I'd like to return my order

I haven’t received my refund

My card has expired, will I get my refund?

Can I return my order in person?

Do you offer exchanges?

🔁 RETURNS & REFUNDS

What methods of payment do you accept?

Can I pay with Klarna?

My promotional code isn't working

My card has expired, will I receive my refund?

💳 PAYMENTS

What does this limited warranty not cover?

I bought my product refurbished, does it include the warranty?

I bought my product second hand, does it include the warranty?

Where can I locate the Batch Code Number on my product?

My Monitor isn't working

Baby Monitor

Why doesn't my Thermometer turn on?

Baby Bath and Room Thermometer

The hook from my Lock is not moving

Why can't I open the cupboard door with my Magnetic Key?

What's the best way to remove the Locks?

Why can't I get the Locks to stick in place?

Baby Safety Proof Magnetic Cupboard Locks

Why are the Corner Protectors not sticking to the surface?

Safety Corner Protectors

🛠️ PRODUCT TROUBLESHOOTING

How do I install the Magnetic Safety Cupboard Locks?

How powerful are the magnetic keys?

How strong is the adhesive on the locks?

Where can I purchase extra magnetic keys for my locks?

How many user modes does my Baby Monitor have?

What are the dimensions of both the monitor and the camera?

What is the expected battery life?

What's the night vision range?

How do I set the Curtain up using the suction cups?

What is the maximum window size I can use the Blackout Curtain on?

How do I remove the suction cups?

Temporary Blackout Curtains

What are the dimensions of the corner protectors?

How do I install the corner protectors?

How do I remove the corner protectors?

How do I turn my Thermometer on?

How do I replace the battery?

Can I change my thermometer from celsius to fahrenheit?

📋 PRODUCT INFORMATION

Does my product come with a warranty?Updated 3 days ago