- How can I contact you?
- Can I call and speak to someone?
- How long do I have to wait to receive a reply to my email?
- I can't place an order, can you help?
- I placed my order with Amazon, will you help me?
- I placed my order with eBay, will you help me?
- What delivery options do you have?
- What courier do you use?
- I have placed my order after 4:45 pm, when will it arrive?
- Do you deliver on Saturday?
- Is it possible to track my order?
- Do I have to sign for my order?
Returns and Refunds
- I've changed my mind, I'd like to return my order
- Can I return my order to the warehouse myself?
- Do you offer exchanges?
- When will I receive my refund?
- My card has expired, will I get my refund?
- Can you refund me to a different payment method?
- What methods of payment do you accept?
- Can I use an international card?
- Is your website secure?
- I have a promotional code, when do I enter this?
- My promotional code isn't working
- I’ve forgotten to add my discount code, can this be added after my order has been placed, or can I be refunded the difference?